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outsourcing

Outsourcing Services

Outsourcing Services

Outsourcing can be defined as the system of contracting with an outside organization which concentrates on specific areas to carry out some of your business functions. Outsourcing gives organizations access to first-class services at lower costs. Cost is definitely one of the main reasons for outsourcing. Business owners should realize this cost advantage may not be seen at once. The cost advantage is seen over a period of time.

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Kicom’s global outsourcing services impact every industry and business process. We revolutionize our clients’ operations, making them faster, smarter, and less expensive, while working with inventive organizations to define innovations in strategic outsourcing.


Kicom offers the following benefits of outsourcing

  • Access to specialized services which are not your core functions
  • Minimized operation costs and maximized revenue
  • More time to concentrate on core competencies
  • Save on investing in software, technology & infrastructure
  • Services delivered ahead of schedule

The number one country providing offshore outsourcing is India.  The exceptionally good schooling system in India has made it a country rich in talent. One of the best engineering schools in the world is the Indian Institute of Technology and the country’s universities add 180,000 engineering graduates annually, offering the largest resource of technical skills in the world.  Fifteen of the twenty-three companies developing software  in the world having achieved the esteemed SEI-CMM Level are from India.

About 82% of North American companies choose to outsource their business process to India due to the exceptional technical talent it has to offer. India has 2403 million telephone lines and the network is expanding at a rate of 20% per year. With 123,000 km of fiber optic cable and over 8000 VSAT’S installed, India has the largest network in Asia.

Information Technology is one the top priorities of the Indian government. The government has set up a Ministry of Information Technology and approved the 108 point action plan submitted by the National IT Task Force. The Indian Parliament passed the IT Act 2000 in May of 2000, bringing e-commerce within the decree of law and grants strict punishment to cyber criminals, making India one of only 12 countries to have cyber laws.

Commitment to superior quality has allowed India to emerge as a global brand name.

Our Core Focused Areas:

Kicom’s outsourcing services will allow you to achieve your goals efficiently and effectively:

  • Access to talented professionals
  • Catalyst for change
  • Co modification
  • Cost restructuring
  • Cost savings.
  • Enhance capacity for development
  • Focus on Core Business
  • Improved quality
  • Liability.
  • Managing risk
  • Operational expertise
  • Scalability
  • Scope management
  • Slash time to market

Our Services

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KPO & KMO Services

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Outsourcing

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Products & Services

Back Office Services

Your business needs an efficient back office to succeed. Administrative support departments such accounting, human resources and procurement provide back office services. The success of your business depends on your people and the systems you put in place. The processes of the back office move the company forward.

Data Analysis & Entry

Kicom Solutions provides services that are rarely talked about, but are an integral part of the operation of a business. Data analysis and entry is an extremely vital expertise to help improve performance capability and boost productivity. Efficient and effective data analysis makes certain that all of the customer data is systematically analyzed, summarized, and compared to improve the quality of the data.

Inbound Call Center Services

Your website, catalog, and marketing campaigns sell your products and services while establishing and promoting your brand identity. When consumers respond, they expect to speak to a representative of your company and have an experience that reinforces that brand identity. At Kicom, that’s exactly the experience our specialists deliver.

Outbound Call Center Services

Kicom has experience helping clients in a wide range of industries structure their outbound programs for success. We offer flexible staffing on your account to meet an immediate need, an ongoing program, seasonal peaks and valleys, or one-time projects.


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