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kpo-kmo-services

KPO and KMO Services

KPO and KMO Services

Catchphrases such as outsourcing and offshoring are commonly used phrases today, Concerns about cost and growing competition had lead corporations to use these processes to reduce costs without making compromises to quality, offering stakeholders a greater return on investment (ROI).

 Kicom is situated to impart KPO (knowledge process outsourcing) and KMO (knowledge management outsourcing) services to clients in the field of promotional research. With quality management methods in place that meet industry standards, we ensure on time conveyance of superior output at significant savings.

Remote Services

Kicom’s team of data analysts and experienced researchers can offer off site services such as:

  • Auto Charting (for large Tracking studies)
  • Data Analysis
  • Data Cleaning
  • Data Processing & Analysis
  • Database Creation
  • Focus Group/ In-depth Interview Transcription
  • Open-ended Coding
  • Presentation and Report Writing (Qualitative & Quantitative)
  • Survey Programming

Advanced Capabilities

Kicom’s trained staff of analysts has skill sets that include:

  • Capability to authenticate and produce new data files.
  • Creating counts, percentages, and frequencies
  • Means, medians, standard deviations, etc.
  • Generating complete flexible distribution illustrating percentages, collective percentages and copious clarifying statistics.
  • Undertake Compound analysis (Correlation, Regression, etc) – via SPSS.
  • Weighting by factors, percentages, or margins.
  • Sorting, weighting, netting of rows, and vertical and horizontal percentages.
  • Broad range of statistical analysis, including Chi-Square. t-test,  z-test,and ANOVA.

Experienced Professionals

Kicom’s analysis professionals have extensive experience managing an array of industry projects including:

  • Ad hoc studies
  • Advertising  and brand tracking studies
  • Concept and product testing
  • Client satisfaction studies
  • Procedure and Attitude Studies

Because we are able to manage your projects for less in India, outsourcing can be expected to result in substantial savings, with an unequivocal, positive impact on your budget.

Our Services

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KPO & KMO Services

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Outsourcing

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Products & Services

Back Office Services

Your business needs an efficient back office to succeed. Administrative support departments such accounting, human resources and procurement provide back office services. The success of your business depends on your people and the systems you put in place. The processes of the back office move the company forward.

Data Analysis & Entry

Kicom Solutions provides services that are rarely talked about, but are an integral part of the operation of a business. Data analysis and entry is an extremely vital expertise to help improve performance capability and boost productivity. Efficient and effective data analysis makes certain that all of the customer data is systematically analyzed, summarized, and compared to improve the quality of the data.

Inbound Call Center Services

Your website, catalog, and marketing campaigns sell your products and services while establishing and promoting your brand identity. When consumers respond, they expect to speak to a representative of your company and have an experience that reinforces that brand identity. At Kicom, that’s exactly the experience our specialists deliver.

Outbound Call Center Services

Kicom has experience helping clients in a wide range of industries structure their outbound programs for success. We offer flexible staffing on your account to meet an immediate need, an ongoing program, seasonal peaks and valleys, or one-time projects.


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